Field Services

Every engineer. Every van. Every part. Always visible.

Ventory gives field service organizations real-time visibility of every spare part, from the distribution center to the engineer's van to the job site. Replace reactive parts management with proactive, data-driven field operations.

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15-20%
Reduction in downtime
70%
Fewer stocks
99.76%
Stock accuracy
2h
Technician onboarding
The challenges

Your warehouse system stops at the loading dock.

Once parts leave your distribution centre and enter the hands of field engineers, they become invisible. Most organizations are managing thousands of parts across hundreds of vans on spreadsheets, radio calls, and guesswork.

No visibility of van stock
You don’t know what each engineer is carrying until they call in. Parts discovered missing at the job site cause delays, repeat visits, and frustrated customers.
Reactive parts management
Engineers discover shortages at point of need, not before. Emergency orders, same-day couriers, and unplanned downtime are the costly results.
ERP data legs behind reality
Field consumption isn't captured in real time. Your ERP shows yesterday's data. Demand planning, forecasting, and procurement decisions suffer as a result.
Remote sites without connectivity
Trackside, on wind farms, in substations, field engineers don't always have signal. Manual paper processes fill the gap, creating a backlog of reconciliation work.
Over-stocking to compensate
Without visibility, engineers carry excess stock “just in case.” Millions in working capital is tied up in van stock that's duplicated, misplaced, or simply unnecessary.
No traceability for audits
When regulators, customers, or internal auditors ask what part was used where, by whom, and when, you’re piecing together the answer from multiple disconnected sources.
Elteros company logo with blue and yellow stylized shapes next to white text on black background.
“Next to the technology, what was important for us was to feel supported by a team of experts sitting next to us, listening to and understanding our challenges, especially regarding integrations with our existing infrastructure. That's what we greatly appreciated when working with Ventory teams.”
Portrait of a man with light brown hair wearing a dark suit, white shirt, and black tie against a white background.
Norvilas Žukauskas
Head of Procurement - Elteros projektai
How Ventory works

End-to-end visibility from depot to job site.

Ventory connects every tier of your field supply chain, from national distribution centres through micro stock points to individual engineer vans, in a single real-time platform.

Van stock management
Hub & spoke replenishment
Offline-first mobile app
Know what’s in every van, in real time.
Each engineer uses the Ventory mobile app to log consumption, transfers, and restocking as they happen. Operations managers get a live view of every vehicle's inventory, without a single phone call.
Real-time van stock levels across your entire fleet.
Engineer-led consumption capture at point of use.
Automated restock requests when PAR levels are breached.
Part transfers between vans and stock points tracked end-to-end.
FieldServices Stock management
Proactive restocking across every tier.
Ventory's hub & spoke model connects demand signals from individual vans and micro stock locations back to your distribution centres, triggering intelligent replenishment before engineers run dry.
Multi-tier visibility: DC + micro locations + vans
Automated safety stock alerts at every location tier
Demand signals flow up the chain
Proven at scale, 6 DCs, 300+ stock points, 1000+ vans
Alerts on Field Services application
Works where your engineers work.
Field engineers don't always have signal, trackside, in substations, on wind farms, or underground. Ventory's mobile app works fully offline and syncs automatically the moment connectivity returns. No data loss. No delays.
Barcode and QR scanning without internet.
Full offline capability, iOS and Android.
Automatic sync when connectivity returns.
95%+ adoption, easier than paper or spreadsheets.
Field Services mobile application working off-line
Platform Capabilities

Everything your field service operations actually need

Purpose-built for the complexity of multi-location, mobile-first field service operations, and deployable in 48 hours alongside your existing ERP.

Van stock management
Real-time visibility of every part on every vehicle. Engineers consume, transfer, and restock directly from the mobile app.
Micro stock location tracking
Manage hundreds of unmanned stock points with automated PAR alerts and demand-driven replenishment from distribution centres.
Offline-first mobile app
Full functionality without connectivity. Works trackside, underground, and in remote locations. Auto-syncs when signal returns.
Proactive PAR level alerts
Set minimum stock thresholds at every location tier. Get alerted before a job is delayed, not after an engineer calls in empty-handed.
ERP integration
Bi-directional sync with SAP, Oracle, Business Central, NetSuite, and Sage. Field consumption flows into your ERP in real time, no manual input.
Hub & Spoke replenishment
Multi-tier supply chain model: demand signals from vans and micro locations flow automatically to distribution centres for proactive restocking.
Barcode & Serial tracking
Scan parts at consumption, transfer, or count. Full serial and lot traceability for every part movement, audit-ready at any time.
48-hour deployment
Live in 48 hours, not the months that ERP customisation or legacy FSM platforms require. No disruption to operations.
How we bring your daily workflows to life
Learn how Ventory maps an end-to-end workflow, turning messy data into clear signals you can act on, step by step.
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Frequently asked questions

What does Ventory do for field service teams?

Every engineer, every van, every part, always visible. Van stock is tracked in real time and replenished automatically based on what is used.

What do engineers need to use it?

Just their own Android or Apple device. Scanning takes seconds and works offline, so it fits the job instead of interrupting it.

How does it improve first-time-fix rates?

Engineers arrive with the right part because van stock is accurate and replenished on usage. No second visits for a missing part.

How does this connect to our warehouse system?

Your WMS stops at the loading dock. Ventory takes over from there and syncs every field movement back to your ERP or WMS.

The right part. The right place. The right time.
Give your field engineers real-time parts visibility, and replace reactive, costly operations with a proactive, data-driven field supply chain.
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Enterprise-validated
SOC 2 compliant
Live in 48 hours
Mobile-first